Senior Business Analyst

Job Description 

Requirement Elicitation and Analysis:

• Work closely with business stakeholders to understand their needs, objectives, and challenges.
• Elicit, document, and analyze business requirements, processes, and workflows.
• Translate business requirements into clear and concise functional specifications for technical teams.
• Gathering, validating and documenting business requirements​.
• Define configuration specifications and business analysis requirements

Solution Design:

• Collaborate with technology teams to design solutions that meet business needs.
• Propose innovative and practical solutions to address business challenges.
• Ensure that proposed solutions align with the organization's strategic goals and technological capabilities.
• Identifying issues, risks and benefits of existing and proposed solutions and outlining business impacts.

Documentation:

• Create detailed documentation including business requirements, process flows, use cases, and user stories.
• Maintain accurate and up-to-date project documentation throughout the project lifecycle.
• Creating functional specifications for solutions​.

Project Management:

• Collaborate with project managers to define project scope, objectives, and deliverables.
• Assist in project planning, estimation, and resource allocation.
• Monitor project progress and identify potential risks or deviations from the plan.
• Supporting business transition and helping to establish change.

Process Improvement:

• Identify areas for process optimization and efficiency enhancement.
• Recommend process improvements and assist in their implementation.
• Modeling business processes and identifying opportunities for process improvements​.

Qualifications 

• Bachelor's degree in Business Administration, Information Technology, or a related field (Master's degree is a plus).
• Proven experience as a Business Analyst or in a related role.
• Strong analytical, problem-solving, and critical-thinking skills.
• Excellent communication and interpersonal abilities.
• Proficiency in requirement gathering techniques, process modeling, and documentation.
• Familiarity with project management methodologies and software development lifecycle.
• Ability to collaborate effectively with cross-functional teams.
• Knowledge of relevant tools such as Microsoft Visio, JIRA, Confluence, etc.
• Certification in Business Analysis (e.g., CBAP, CCBA) is advantageous.
• Strong understanding of APIs, including interpreting, analyzing, and documenting JSON-based request/response workflows, endpoints, parameters, authentication, and error handling.